You are viewing blog posts for: microsoft-crm

Customize Dynamics 365 to get User Adoption

Posted by Tom Rogers on July 1, 2021 in Dynamics 365, Microsoft CRM, Office 365

“Our CRM Solution met all our needs right out of the box”

How to Receive Dynamics 365 Sales Update Notifications

Posted by Dana Thomas on February 1, 2021 in Microsoft CRM

One of the key benefits to cloud based software is the automatic updates. Across the Microsoft family of software, the automatic updates reduce risk, improve system supportability, and make the new feature tempo smoother and more predictable. To stay in sync with other Microsoft products, Dynamics 365 Sales pushes new updates frequently,...

Dynamics 365 for Customer Service - Create lifetime customers

Posted by Tom Rogers on June 12, 2019 in Microsoft CRM

Delivering a personalized customer experience is important for any business. Customers want to know they'll be taken care of, and it's up to every business to communicate that message. With a solution like Dynamics 365, you can empower your agents with artificial intelligence‒derived recommendations to ensure they can act fast, save time...

Email Marketing Best Practices – don’t purchase a list. Ever.

Posted by Tom Rogers on March 21, 2017 in Microsoft CRM, Marketing Automation

If you are a marketer, your inbox is probably inundated on a daily basis with offers for you to purchase distribution lists containing email addresses. These list vendors claim they have people looking for exactly the product or service you sell, all you have to do is purchase the list.

4 Content Marketing Mistakes To Avoid

Posted by Tom Rogers on February 6, 2017 in Dynamics 365, Microsoft CRM, Marketing Automation

Content marketing – the idea of creating relevant content your customers and prospects will want to consume – is increasingly becoming popular. As marketers look to find ways to capture and engage web visitors, creative content is fast becoming a  top priority. Here are four mistakes to avoid as